Technical FAQs

Ask a Question

ION setup is displaying no decimal precision value

Issue 
ION Setup is showing no decimal precision for either the data recorders or the real time data

Product line
ION Setup

Cause 
The regional formatting is set to an non-North American standard for decminal point ( a comma instead of a period) which causes the decimal points to incorrectly be dropped.

Resolution
Upgrade to ION setup V3.0.15233.1 or newer from the link below:
https://schneider-electric.app.box.com/ionsetuplatest
 
Was this helpful?
What can we do to improve the information ?