Technical FAQs

Ask a Question

Is the touchscreen digitizer on the Magelis field replaceable?

Issue:
Is the touchscreen digitizer on the Magelis field replaceable?

Product Line:
XBTG/GC/GH/GK/GT, iPC, iDisplay, Panel PC, Front Panel, HMIGTO/GTU/STO/STU

Environment:


Cause:


Resolution:
No, the digitizer is  not field replaceable and the complete Magelis unit will need to be sent in for repair. Please ensure that you have a backup of the Magelis HMI program before you send in your unit. To arrange for repair please call 1800-468-5342 and use option 2.
Was this helpful?
What can we do to improve the information ?