Technical FAQs

Ask a Question

Power Monitoring Expert License Owner Transferability

Issue
A customer would like to transfer the ownership of a Power Monitoring Expert license to another person following transfer of assets.
 
Product Line
Power Monitoring Expert (PME) 7, Power Monitoring Expert 8
 
Environment
Power Monitoring Expert 7.2.2, Power Monitoring Expert 8.0
 
Cause
When installing Power Monitoring Expert, a customer is required to register the license online under a personal or corporate name.
 
Resolution
Power Monitoring Expert’s license is not transferable. Once a PME license is registered online under personal or corporate ownership, the name cannot be changed nor can ownership be transferred. The new asset owner will be required to acquire a new license for Power Monitoring Expert.
Was this helpful?
What can we do to improve the information ?