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PME installer proceeds through 'Ready to Configure' but then terminates on Copying Files step

Issue
When running the Struxureware Power Monitoring (SPM), Power Monitor Expert (PME), or the EEM installer, the installation process proceeds to
the 'Ready to Configure' stage, but when the 'Next' button is clicked to continue to 'Copying Files', the Installer terminates with an error dialog.



Product Line

Struxureware Power Monitoring
Power Monitoring Expert
ION EEM

Environment
Schneider Electric Power Monitoring Software Applications

Cause
When the the Windows Security Policy 'System cryptography: Use FIPS compliant algorithms for encryption, hashing and signing' - is enabled, it is not possible to install the software.

Resolution
The Windows Security Policy 'System cryptography: Use FIPS compliant algorithms for encryption, hashing and signing' needs to be disabled while the software is installed.
FIPS stands for Federal Information Processing Standards




 
FIPS must remain disable after PME software installation.

Below is the official Scheneider Statement
:

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