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Why the touch screen is not working on a brand new Magelis Panel PC?

Issue:
Why the touch screen is not working on a brand new Magelis Panel PC?

Product Line:
Panel PC, HMIPPH7D0701

Environment:


Cause:


Resolution:
The issue is that the touch screen driver is not detecting the hardware.  Attached is a whitepaper on resolving this issue.

 
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