Technical FAQs

Ask a Question

Does the Modbus Device Identification response from a TSXETG30xx report the firmware version IR value?

Title
Modbus Device Identification response from a TSXETG30xx.
 
Issue
The Modbus Device Identification response from a TSXETG30xx does not report the firmware version IR value.
 
Product Line
TSXETG30xx
 
Environment
FactoryCast Gateway
 
Cause
N/A
 
Resolution
The upgrade of a TSXETG30xx to firmware version V1.60IR04, does not show up in the Modbus Device Identification request/response.
The Modbus Device Identification response from the TSXETG30xx just has the major and minor version numbers, ie 1.60.
The IR number is not reported back by the TSXETG30xx device.
However, the webpages for the TSXETG30xx does show the version number V1.60.4 under the Diagnostics >> Gateway Statistics.
Was this helpful?
What can we do to improve the information ?