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Video: Firmware upgrade on a PM800, PM5XXX, CM4000/T, CM3000 and CM2000 series meters using DLF-3000

Issue
A user would like to upgrade the firmware on a PM800, PM5000, CM3000 and CM4000 series (Powerlogic) meter.

Product Line
PM800 series power meter
PM5000 series power meter
CM4000 series power meter
CM3000 series power meter
CM2000 series power meter

Environment
Firmware Upgrade

Resolution
*Warning: The firmware utilities listed here can cause permanent damage to your product if applied incorrectly. Before downloading any firmware updates, verify the firmware you are downloading is appropriate for the specific model number of your product. If you have any doubts, contact Technical Support for guidance.* 

*Warning: Devices should be disconnected from all monitoring software before performing a firmware upgrade*


Reference the embedded video and attached documents for detailed instructions when using DLF-3000 to upgrade CM4000, PM800, and PM5000 series meter firmware.

The attached procedure is specific to upgrading firmware on the PM800 and PM5000 meters, however the concept and guidelines will be similar for the following meter types in the Powerlogic family:
CM4000 Series
CM3000 Series
CM2000 Series
PM800 Series
PM5000 Series
  • To upgrade a CM4000/4250, load the firmware files in the following order using DLF-3000:
1- CM4_DL_XXXXX.fw
2- CM4_OS_XXXXX.fw
3- CM4_LL_XXXXX.fw

If it is a CM4000T, install CVMT_OS_XXXXX.fw after installing CM4_LL_XXXX.fw.
  • To upgrade CM3000 series, load the firmware files in the following order using DLF-3000:
1- CM3_DL_XXXXX.fw
2- CM3_OS_XXXXX.fw
3- CM3_LL_XXXXX.fw

Use the following link to download the DLF-3000 software:
DLF3000 Download

The following links is to the latest firmware for a CM4000 Series meter (v16.010):
CM4 DL 13.000
CM4 OS 16.010
CM4 LL 14.170
CM4 CVMT OS 11.210

The following links is to the latest firmware for a CM3000 Series meter (v15.030):
CM3 DL 12.200
CM3 OS 15.030
CM3 LL 14.170

The following link is to the latest firmware for a CM2000 Series meter (v17.011):
FA221408

The following link is to the latest firmware for a PM800 Series meter (v12.500):
PM800 firmware

The following link is to the latest firmware for a PM5100 Series meter (v1.5.0 and v1.6.0):
PM5100 firmware

The following link is to the latest firmware for a PM5300 Series meter (v1.5.0 and v1.6.0):
PM5300 firmware

The following link is to the latest firmware for a PM5560 Series meter that used DLF-3000 for the upgrade (v1.01.0):
PM5560 firmware

All future upgrades past v1.01.0 use the FTP server for the upgrade. See the PM5500 User Guide Page 139 or follow FA299853.

​More Information: 
OS-Operating system;
RS-Reset system;
DL-Download system;
LL-Language Library

 
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