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Where to download PME4HC 7.2 Service Pack 2

Customer is running PME4HC 7.2 or PME4HC 7.2.1 and needs to install service pack 2 (SP2) 

Product Line
PME4HC 7.2
PME4HC 7.2.1

Service Pack Install

Service Pack 2 install is not available as a standalone install like previous service packs.

Please Read First
  • PME4HC 7.2.2 is also known as PME4HC 7.2 Service Pack 2
  • PME4HC 7.2.2 replaces PME4HC 7.2.1 DVD.  New PME4HC 7.2 orders will receive PME4HC 7.2.2 DVD
  • PME4HC 7.2 and PME4HC 7.2.1 systems can be upgraded by installing the service pack (first link below).
    • Pre PME4HC 7.2 systems, such as IONE 6.0.1 and SPM 7.0.1, may be upgraded directly to PME4HC 7.2.2.  Please contact your local sales representative to obtain a PME4HC 7.2.2 License.

You will need to download the full PME4HC 7.2.2 install from link below and use that to install the service pack.


How to install PME4HC 7.2.2 on an existing PME4HC v7.2 or PME4HC v7.2.1 system? 
  1. Make sure you have PME4HC 7.2 or PME4HC v7.2.1 installed and you have administrative access on the servers.
  2. Run the PME4HC 7.2.2 installer locally on your server and follow on-screen instructions
    • Running the update may require stopping and restarting services to update the system
    • Running the update may recommend a reboot after installation if some files were locked and couldn't be replaced
  3. For Distributed systems:
    1. Repeat step 1 and 2 on your Database Server
    2. Repeat step 1 and 2 on your Primary server
    3. Repeat step 1 and 2 on your Secondary server
    4. Repeat step 1 and 2 on your Engineering Clients
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