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Why are alarms in Web Client but not the SMS Setup Utility?

Issue
Alarms show up in the Web Client that do not show up in the Setup Utility



Product Line

System Manager Software

Environment

SMS 4.x


Cause
Meters were taken out of service or out of sync with SMS while there were active alarms for those meters.



Resolution
Restarting the Powerlogic Network Service will resync the web client with SMS Setup Utility. 
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