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Why are alarms in Web Client but not the SMS Setup Utility?

Alarms show up in the Web Client that do not show up in the Setup Utility

Product Line

System Manager Software


SMS 4.x

Meters were taken out of service or out of sync with SMS while there were active alarms for those meters.

Restarting the Powerlogic Network Service will resync the web client with SMS Setup Utility. 
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