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Why am I getting an error message "Error No Internet connection available" when using Vijeo Design'Air app for iOS 7 Apple devices?

Title
Why am I getting an error message, "Error No Internet connection available" when using the Vijeo Design'Air app for Apple devices running iOS 7? 

Issue



Product Line

Vijeo Designer, Magelis XBTGC/GK/GT, HMIGTO/STU 

Environment

 iPad, iPhone, iOS

Cause

Resolution

You will get this error if you are running iOS 7 on an Apple device with a static IP address connected to an Access Point or Router.  When this happens, you also do not have the wifi antenna icon on the top left taskbar.  The work around would be to assign the DNS of 0.0.0.0 to the static tab in the network option of  the iOS Settings.  Once the DNS has been added, it takes about 2-3 minutes for the wifi icon to appear.  Now, connect to the Magelis via the Vijeo Design'Air app.
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