Technical FAQs

Ask a Question

PM5560 Enet IP address setting with method – Stored

IP Address, Subnet Mask and Default Gateway are not displayed immediately in the Enet page even after changing the values. This values shows perfectly in the web page of meter PM5560.
Causes and Fixes
1.     PM55xx use the "Ether brick" for Ethernet communications, therefore, the IP address for Ethernet wouldn't be saved on Front display instantaneously until waiting for a few seconds.
2.     If the Ethernet cable is not connected properly to the meter.
The OS version needs to be at minimum 1.0.2. Follow the below steps to change the Enet settings :
1.     Go to Main menu - -> Maint - -> Setup - -> Comm - -> Enet
2.     Edit the IP address, Subnet address and Gateway address with valid parameters;
3.     Save the changes, and go to Main menu;
4.     Wait for 30 seconds;
5.     Go back Comm menu and check the Enet settings.
Scenario 1 – Ethernet cable is connected properly in PM5560 and  the other end of the cable to an Ethernet Switch or PC

 It should save all the values and displays in the meter accordingly.
Scenario 2 - Ethernet cable is not connected to the meter PM5560.
Check back in 5 to 10 seconds, the IP address had "!!" around it and the Subnet mask and Gateway will all be zero's.
NOW - After following the above steps, plug in the Ethernet cable and wait for 5 to 10 seconds. Go back to Enet settings and check. Now the IP, Subnet, and Gateway address can be viewed as per configured in meter’s front display.

Was this helpful?
What can we do to improve the information ?