Technical FAQs

Ask a Question

Can the Runtime recovery be done on the XBTGC targets?

Title

 Can the Runtime recovery be done on the XBTGC targets?

Issue

 Magelis XBTGC targets have a corrupted runtime; would like to use the Runtime Installer with the recovery option checked.

Product Line

 Vijeo Designer, XBTGC1100/2120/2230

Environment

 

Cause

Resolution

 The recovery option in the Runtime Installer is not available for the XBTGC Target. The customer will have to contact their distributor and send the unit in for repair.

Was this helpful?
What can we do to improve the information ?