Technical FAQs

Ask a Question

Why don't my new passwords work in my XBTGT5330.


Downloading new passwords to an XBTGT


When the updated Vijeo Designer application containing password and or user name changes is downloaded to the XBTGT those changes are not effect.

Product Line

Vijeo Designer, XBTGT, HMIGTO, Magelis


Vijeo Designer Runtime



After a change is made to any security data (passwords or user names and groups) all runtime data must be deleted before the security change will take effect. During the download of the updated application, a window pops up and the "Delete all runtime data" check box must be selected.

Was this helpful?
What can we do to improve the information ?