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When installing Vijeo Designer, it will not accept my reference number.

 Title

When installing Vijeo Designer, it will not accept my reference number.
 

Issue

Customers who have multiple versions of Vijeo Designer but are trying to install the latest version with a previous reference number.

Product Line

Vijeo Designer

Environment


Cause

Resolution

Vijeo Designer will not allow you to install if you do not input the correct reference number when prompted. The reference number should be in the following sequence:
VJDSxxxxSV60M , "60" signifies the version of Vijeo Designer you are installing.  If you are install v6.1, then change "60" to "61".



 

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