Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Welcome to the Schneider Electric Global Website×
Summary Report Pack will not install via the Web Interface, the following error is displayed as seen below.
Error installing report pack. An error was encountered while processing the report pack
'Summary Report Pack 4.3'. Please contact technical support.
StruxureWare Power Monitoring 7 or 7.0.1
Power Monitoring Expert 7.2.x
Power Monitoring Expert for Data Centers 7.2.x
Power Monitoring Expert for Health Care 7.2.x
Summary Reports Packs versions 4.0, 4.2, and 4.3
StruxureWare Power Monitoring 7.0.x and StruxureWare Power Monitoring Expert 7.2.x with Summary Reports Pack
Cannot install Summary Report Pack via the SPM/PME Web interface
Use the ReportPackUtil.exe found in the \system\bin folder of the SPM/PME installation.
The command to install the report pack would be:
ReportPackUtil.exe –root <SPM/PME\web> - install <ReportPackName>
<SPME/PME\web>: is the directory where SPM/PME is installed in the server
<ReportPackName>: this is the name of the report pack without the file extension name
ReportPackUtil.exe -root "C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\web" -install "Summary Report Pack 4.2"