Technical FAQs

Ask a Question

The Logging Box under device logging for EGX400 is greyed out

Issue:

The check box that enables logging for any device in the device logging page of an EGX400 is greyed out.



Product Line:
EGX400


Resolution:


Check that under device list, the device type is correctly set for the device. Selecting modbus or powerlogic as device type when device has its own device type will disable logging for that device and the logging box will be greyed out.



Once the device type is correctly setup, the logging box will work.




Was this helpful?
What can we do to improve the information ?