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What can cause System Manager Software version 4.x, SMSDL or SMSSE to take a long time to open?

Goals and Symptoms

System Manager Software (SMS) version 4.x Setup Utility for a SMSDL v4.0.3 system with MSDE SP3 and all 10 devices in communications took over 20 minutes to open.

Causes and Fixes

Cause: SQLAgent handle count was over 95,000. After restarting SQL services the handle count dropped to less than 200 and the Setup Utility opened up immediately.
Fix: Apply SQL 2000 MSDE SP4.

Attachments

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  • Date Created: March 18, 2008
    Last Revised: April 24, 2008
    Public
    Original Author: RM
    All content © 1992-2008 Schneider Electric

Legacy KB System (APS) Data: RESL191771 V1.0, Originally authored by PhHa on 04/25/2008, Last Edited by PhHa on 04/25/2008
Related ranges: System Manager 4.0
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