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Goals and Symptoms
New data does not show up in the Tenant Metering Software bills and the following errors show up in the Meter Communications Engine log:
Facts and Changes
Tenant Metering Software (TMS) v 1.0.1
Causes and Fixes
The issue is caused because the Windows "Application Log" is full. The default setting overwrites events older than 7 days and the log has reached it's maximum log size before then.
To resolve the issue right click on the Application Log and select Properties.
Change the Log size to "Overwrite events as needed" and TMS will log data on the next scheduled communication.
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