Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Schneider Electric Global Website×
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Goals and Symptoms
When printing waveforms in System Manager Software (SMS) v 184.108.40.206 sometimes they are missing on the paper. Small boxes may show up on the page towards the top and bottom instead of the waveform capture. All other Windows programs print correctly.
Causes and Fixes
One known solution is to turn off meta spooling in the printer properties. Follow the steps below to disable meta spooling.
1) Go to the control panel.
2) Click on printers and faxes.
3) Right click on the printer having the issue and go to properties.
4) Click on the Advanced tab.
5) Choose the option "Print directly to the printer" instead of "Spool print documents so program finishes printing faster."
(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/8b78beb5111261bec12573f00057ecba/fl_block_5/0.1AD6?OpenElement&FieldElemFormat=gif)