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Goals and Symptoms
When printing waveforms in System Manager Software (SMS) v 22.214.171.124 sometimes they are missing on the paper. Small boxes may show up on the page towards the top and bottom instead of the waveform capture. All other Windows programs print correctly.
Causes and Fixes
One known solution is to turn off meta spooling in the printer properties. Follow the steps below to disable meta spooling.
1) Go to the control panel.
2) Click on printers and faxes.
3) Right click on the printer having the issue and go to properties.
4) Click on the Advanced tab.
5) Choose the option "Print directly to the printer" instead of "Spool print documents so program finishes printing faster."
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