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Not able to display Real Time Trend Reports in System Manager Software (SMSPE) Web client.

Goals and Symptoms

Not able to display Real Time Trend Reports in System Manager Software (SMSPE) Web client.

Facts and Changes

Keywords:
System Manager Software version 4.0
PowerLogicweb

Causes and Fixes

Follow the steps below for one solution:

1. Verify that the PLTrend.dll virtual directory exist in IIS.
2. Right click on the PLTrend.dll directory.
3. Click on the Configuration Button.


4. Then select the application extension ".trend".
5. Click Edit.



6. Uncheck the box "Verify that file exists".


7. Perform an IIS reset and the issue should be resolved

Attachments

(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/cdd00a3b24f6667dc12573e900160a72/fl_block_5/0.1AD6?OpenElement&FieldElemFormat=gif)

  • Date Created: January 29, 2008
    Last Revised: February 7, 2008
    Public
    Original Author: NL
    All content © 1992-2008 Schneider Electric

Legacy KB System (APS) Data: RESL191033 V1.0, Originally authored by PhHa on 02/08/2008, Last Edited by PhHa on 02/08/2008
Related ranges: System Manager 4.0
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