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500 WSL Agent Error - when opening System Manager Software (SMSPE) v 4.0 Web client or Advanced Reports.

Goals and Symptoms

500 WSL Agent Error - when opening System Manager Software (SMSPE) v 4.0 Web client or Advanced Reports.


  • Symptoms

    When trying to open the System Manager Software Web client or Advanced Reports web client the following error occurs:

Facts and Changes

Keywords:System Manager Software version 4.x with Advanced Reports.
SMSPE

Causes and Fixes

Cause

  • WSL filter is turned on in IIS Default Website > Properties.

     

    Resolution

    Right click My Computer > Manage > expand Services and Applications > expand Internet Information Services (IIS) > Default Web Site > Properties > ISAPI filters > WSL should be listed here, remove it

Attachments

(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/416ee89701c5c209c12573e1001603e0/fl_block_5/0.1AD6?OpenElement&FieldElemFormat=gif)
Original article#
Date Created: August 18, 2007
Last Revised: January 30, 2008
Public
Original Author: KT
All content © 1992-2008 Schneider Electric


Legacy KB System (APS) Data: RESL190892 V1.0, Originally authored by PhHa on 01/31/2008, Last Edited by PhHa on 01/31/2008
Related ranges: SMS Add-on, System Manager 4.0
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