Technical FAQs

Ask a Question

Hardware DEP enabled during install causes errors during the installion of System Manager Software (SMS) v 4.x and/or Advanced Reports (AR).

Goals and Symptoms

Symptom 1:


  • Hardware DEP is enabled in Windows and it will not allow install of Advanced Reports (AR) in System Manager Software (SMSPE) v 4.0x.

     

    Symptom 2:

    SMS v 4.2 will not install because DEP is enabled.

     

Causes and Fixes

Resolution
To correct this:


  • 1) Right click on My Computer and go to Properties.
    2) Click the Advanced tab.
    3) Click the Settings button in the Performance box.
    4) Click the Data Execution Prevention tab.
    5) Select 'Turn on DEP for essential Windows programs and services only.'

    6) Restart the computer and run the installation again.

Attachments

(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/4b04aca3335c9d0cc125743c00108a60/fl_block_5/0.1AD6?OpenElement&FieldElemFormat=gif)Original article#
Date Created: August 24, 2007
Last Revised: January 29, 2008
Public
Original Author: KT
All content © 1992-2008 Schneider Electric


Legacy KB System (APS) Data: RESL190865 V2.0, Originally authored by PhHa on 01/30/2008, Last Edited by PhHa on 05/01/2008
Related ranges: SMS Add-on
Was this helpful?
What can we do to improve the information ?