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Powerlogic Web and Advanced Reports not connecting due to RunTime error.

Goals and Symptoms

Summary


  • Runtime error in PowerLogic Web and Advanced Reports when connecting from a Remote Client machine. The below message in IE is displayed when trying to connect to either PowerLogicWeb or Advanced Reports web. One solution in Internet Explorer is to go to Tools>Internet Options>Languages and add "English (United States) [en-us]" to the existing list of languages selected

     

    Symptoms


Facts and Changes

System Manager Software version 4.0 with Advanced Reports

Causes and Fixes

Resolution

  • One solution is to go to Internet Explorer on the remote computer. Then go to Tools>Internet Options>Languages and add "English (United States) [en-us]" to the existing list of languages selected.

Attachments

(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/4168c848bfca36c1c12573e0001617cd/fl_block_5/0.1A60?OpenElement&FieldElemFormat=gif)

  • Original article#
    Date Created: August 28, 2007
    Last Revised: January 29, 2008
    Public
    Original Author: KT
    All content © 1992-2008 Schneider Electric

Legacy KB System (APS) Data: RESL190864 V1.0, Originally authored by PhHa on 01/30/2008, Last Edited by PhHa on 01/30/2008
Related ranges: SMS Add-on
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