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When installing System Manager Software (SMS) the following error occurs when starting InstallShield Wizard.
The System Environment Variable is set with the Temp Directory to C:\Temp, but this directory does not exist. Create the "Temp" folder on the local drive and the installation will run.
The System Enviroment Variable configuration is located under My Computer > Properties > Advanced settings.
This applies to: SMS version 4.0x, and 4.2.