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Advanced Reports or System Manager Software (SMS) Powerlogic Web error: "Not Authorized to view this page"

Goals and Symptoms

Summary:
The user gets an error when trying to open PowerLogic web for System Manager Software version 4.0 or the Advanced Reports web page. The web error is: "Not Authorized to View this page". This can occur if the IUSR_ComputerName account is added to the guest account where the permissions for the Guest account deny access to this computer from the network. Change the Guest permissons to correct the issue.

Facts and Changes

System Manager Software SMS version 4.0 with Advanced Reports

Causes and Fixes

Cause

  • One possible cause is that the IUSR_ComputerName account has been added to the Guests group and Local Security policy Settings for that Group have the following policy: Deny access to this computer from the network.

     

    Resolution

    Remove the IUSR from the Guests group or change the policy for the group.

Attachments

(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/947a0ebba19fb911c12573df00580339/fl_block_5/0.1AD6?OpenElement&FieldElemFormat=gif)
Original article#
Date Created: August 28, 2007
Last Revised: January 29, 2008
Public
Original Author: KT
All content © 1992-2008 Schneider Electric


Legacy KB System (APS) Data: RESL190850 V1.0, Originally authored by PhHa on 01/29/2008, Last Edited by PhHa on 01/29/2008
Related ranges: SMS Add-on
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