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Possible Reason for Firmware Failure in 7300

Goals and Symptoms

Firmware upgrade fails in ION Setup and the Device Upgrader, but does not have a specific error code. A general message of “Operation Failed!” or “Upgrade Failed at…” is given. This will explain the possible reason for a failure.
The firmware upgrade fails immediately.

Facts and Changes

KEYWORDS:
Firmware

Failure

Failed

Device Updater

Setup

7300

NAK: Target unsupported

Checking firmware file integrity

Timed out processing:

Causes and Fixes

See attached ION Knowledge Base article.
kb_ion_12666.pdf.zip

  • Original article#12666

    Internal PMO/PMC

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