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When accessing Webreach and/or webapplications the following page appears, indicating an ACL error 401.3. The error also indicates that 'You are not authorized to view this page'.
The error message is:
You are not authorized to view this page
You do not have permission to view this directory or page due to the access control list (ACL) that is configured for this resource on the Web server.
Please try the following:
ION Enterprise V4.5 5.5 5.6 6.0
PME 7.2.x Standard/Healthcare/Datacenter
IIS uses "Anonymous Authentication" to help users log in into webreach/webapplications. The above error occurs when "Authenticated Users" do not have read access to the Ion Enterprise/ Power Monitoring Expert folder.
Grant read permission to the "Authenticated Users" for the PME directory.
This is a Microsoft issue and is dealt with in several MS KB articles. Please follow this link and search for the MSKBs listed below:
942042 HTTP Error 401.3 - Unauthorized"
812614 'Default permissions and user rights for IIS 6.0'
907273 'Troubleshooting HTTP 401 errors in IIS'