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Goals and Symptoms
The drawing works fine in the System Manager Software (SMS) Setup Utility v 4.0 but the background is missing when viewed through the Web client (Value Blocks, Background Colors, Function Blocks, etc. are visible).
Facts and Changes
Typically GFX diagrams use a background that is a Windows Meta file (.wmf).
Causes and Fixes
The version of the .wmf file used for the background could be an older version that is not being interpreted correctly. Use Visio to open and re-save the .wmf file.
(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/32e7f2a974e8e7e3c125734d00160676/fl_block_5/0.1AD6?OpenElement&FieldElemFormat=gif)
Last Revised: August 2, 2007
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