Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Goals and Symptoms
In a multi-server ION Enterprise system, it is possible to move a VIP service from one machine to another to redistribute the system loading. If the same node name is used, an attempt to start the VIP service on the new machine will fail, with no error message.
After a VIP service has been transferred from a Primary to a Secondary machine, or vice versa, the VIP service will not start. No error is generated. In order for this problem to occur, the user must retain the same VIP node name, unregister the service on the original machine, and then register the same VIP service on the new machine.
Facts and Changes
Causes and Fixes
The SoftwareNode table in ION_Network contains a column specifying a machineID. When the VIP is moved to a different machine, the SoftwareNode table retains the old machineID, thus preventing the new VIP service from starting.
This problem must be resolved manually following the steps in the Workaround below.
Caution: This workaound requires direct manipulation of the ION_Network database. Be sure to have a recent backup before proceeding.
The following steps can be peformed using the Management Console, the ION Database Manager SQL Editor, or SQL Server Enterprise manager. The database that requires modification is ION_Network.
1. Determine the MachineID of the computer to which the VIP has been moved. To do this, use the following SQL query and note the MachineID associated with the VIP that has been moved:
All content © 1992-2007 Schneider Electric
Sign up for all the latest solutions, offers and best practices straight to your inbox.
We are excited that you have joined the group. You will receive your welcome email soon describing the program and what to expect in the upcoming weeks. Enjoy!