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Goals and Symptoms
No real time data is displayed when a WebReach diagram loads; moreover, not even an N/A is displayed. If ShowSubscriptions.asp is used to view handle and data values, then nothing is displayed and Number of Subscriptions is 0. The operating system is likely Windows 2003 Server Service Pack 1.
Facts and Changes
Windows 2003 Server Service Pack 1
Causes and Fixes
Internet Explorer browser settings need to be adjusted.
Within Internet Explorer, choose Tools/Internet Options and add http://<server name> to the list of trusted sites. See the following screen captures: