Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Can not access the Webpage of EGX200 or EGX400 from Internet Explorer.
EGX 200 and EGX 400
User can not login to the webpage of EGX 200 and EGX 400 when using Internet Explorer 11
User can not get the login screen when they enter correct IP address of EGX 200 or EGX 400
1) EGX 200 and EGX 400 is supported with Internet Explorer version 7,8,9 and 10. (Internet Explorer 11 is supported in compatibility view)
2) If that still doesn't work then try to power cycle the EGX and try again.
NOTE: Changing compatibility view setting is different depending on version of Internet Explorer. For example, to add site in compatibility view in IE 9,10 and 11, follow steps below:
Open the desktop, and then tap or click the Internet Explorer icon on the task bar.
Under Add this website, enter the URL of the site you want to add to the list, and then tap or click Add.