Technical FAQs

Ask a Question

The background image works in Vista but is not showing up in Diagrams in StruxureWare Power Monitoring 7

Goals and Symptoms

Issue
In Vista, the background image of a diagram is working correctly, but when viewed in Web Applications (Diagrams), the background is blank.

Causes and Fixes

Cause

This behavior can be observed when there are special characters in the image file name.

e.g.
R&D Device.jpg


Resolution

Rename the image file, removing any special characters.

e.g.
RandD_Device.jpg

text

Was this helpful?
What can we do to improve the information ?