Technical FAQs

Ask a Question

How to delete a device from the EGX300's device list web page when it is grayed out

Goals and Symptoms

Issue
Customer wants to delete a device from the EGX300's device list but it is greyed out.

Causes and Fixes

Cause

The device has data logging enabled.

Resolution

First go to the EGX300's web page, select Setup then Device Logging. Uncheck the device for logging as shown below.

Go back to device list and you will be able to delete the device.


Was this helpful?
What can we do to improve the information ?