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There may be a couple reasons this can occur:
1. The GFX diagram must be in edit mod. Check to see if the system is in edit mode by clicking View and then Edit Mode.
2. The item in question may be part of the background image and is not a GFX block. Right Click on the background. Click the Background Tab. The path to the image will be listed. Go to the path specified and open the picture using a picture viewer or paint. If the symbol is part of the image then it can only be removed or edited on the page if the picture is edited.
All version of SMS supporting GFX