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I used the SBS Upgrade Utility to do a side by side upgrade from ION Enterprise 6.0 to StruxureWare Power Monitoring 7.0. The IONE 6.0 system was backed up successfully. When I went to restore the 6.0 configuration to the new SPM7 system, the SBS Upgrade Utility failed with the following error:
'Unable to rename a file or folder'
If I look in the log file using the Log Viewer (be sure to check the setuplog check box, I will see an 'Out of Memory' error.
This will happen if the 6.0 configuration backup folder contains ION_Data database backups. When the SBS Upgrade Utility goes through the 6.0 config directory, it does a string search and replace to update all instances of the old 6.0 server name with the new SPM 7.0 server name. It checks every file in the config directory and therefore attempts to load the entire database backup file into memory, causing the out of memory exception.
This is a known issue with the version of the SBS Upgrade Utility that was included on the SPM 7.0 DVD. This utility has since been updated, and the updated version can be found on the Solutions Community of Practice (CoP) and also in RESL207952.
To recover from this problem, should it be encountered, use the following procedure. While performing this procedure, you will be presented with a number of dialogs talking about deleting shared files that will look something like this:
They can be safely cleared. This is because of the ION Enterprise shared directory. To avoid these dialogs, it is possible to remove the share, but it will then have to be put back once you have finished. You will need to share the ION Enterprise directory as 'ION-Ent' should you choose this approach.
Last Revised: April 24, 2012
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