Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Goals and Symptoms
After using the Side-by-Side upgrade utility to restore a migration package into SPM 7.0, in Web Reporter some or all of the Default Reports will be missing.
Side by Side SBS SxS
Web Reporter Default Reports Missing
Causes and Fixes
Cause 1 - Migration fron an ION Enterprise 5.6 SP2 system
ION Enterprise 5.6 SP2 did not have the Web Reporter application; it uses the older Reporter application. When a 5.6 SP2 version is upgraded with the Side by Side migration tool it doesnt know about the web reports and will not have anything to back up, when it is then migrated to 7.0 there are no default web reports in the system.
Cause 2 - Migration from an ION Enterprise 6.0 SP1 system
ION Enterprise 6.0 sp1 does have the Web Reporter application and does have the default reports that are backed up using the Side by Side tool. The SBS tool will then put these reports back into the 7.0 system after upgrade, but it will not have the 3 new Usage reports that have been added in 7.0. It will have all the updates applied to the 7.0 reports as this is handled in the 7.0 install not the upgrade.
The SBS tool doesnt install the new default reports, it will only back up existing default reports from the old system.
To have all the default reports in the upgraded 7.0 version, the user will need to re-upload both default report packs "Default" and "Usage" (either with the web browser interface, or upload report pack utility).
After that all the default reports will be added and ready for use.
Last Revised: March 23, 2012
Applies To: StruxureWare Power Monitoring 7.0
All content © 1992-2012 Schneider Electric
Sign up for all the latest solutions, offers and best practices straight to your inbox.
We are excited that you have joined the group. You will receive your welcome email soon describing the program and what to expect in the upcoming weeks. Enjoy!