Technical FAQs

Ask a Question

Error on Database Maintenance step during Event Notification Solution (ENS 6.4) install

Goals and Symptoms

When installing ENS 6.4, the install errors on the Database Maintenance step.

Causes and Fixes


Certain local security policy settings are prohibiting the install to complete.


1) Finish the installation by clicking the "Cancel" button.
2) Click "Start" -> "Run" then type secpol.msc and hit enter.
3) Expand Local Policies from left hand side menu.
4) Expand Security Options sub menu.
5) On the Policy tab search for the text "Network access: Do not allow storage of credentials or .NET Passports for network authentication"; double-click to open this policy.
6) Please ensure the radio button ("Disabled") under "Local Security Setting" is checked. Click "OK" to close the policy property page.
6) Navigate to the directory where ENS is installed (Default C:\Program Files\Schneider Electric\...) Browse for the directory named "DBMaintenance" and launch "DbMaintTasksUI.exe".
7) Supply an administrative username/password, select the SQL server instance where ENS is installed and click the "Apply" button to set up the database maintenance scripts.
8) The message "Scheduled tasks configured" should be displayed. Click "OK".
9) Click "Close" button to exit out of database maintenance tasks setup window.

ENS Setup is now complete.

Was this helpful?
What can we do to improve the information ?