Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Goals and Symptoms
When trying to view Meters, Bar Charts, Tables, or Real Time Trends, "No Devices" populates where the list of devices should be.
Causes and Fixes
This can be caused when the SMS Configuration Utility is pointing to a different system than the one that's online.
1. Go to Start>Programs>PowerLogic>Tools>SMS Config Utility
2. Go to the Diagnostics tab.
3. Select the correct system name in the drop down box.
4. Restart the PowerLogic Network Server (PLNS) Service.