Technical FAQs

Ask a Question

Error generated when running the "ION_Diag" diagnostics tool

When running the ION_Diag diagnostics program, the following error is generated referring to MinDate and MaxDate properties and the program will not run.


Run-time error '35773':
A date was specified that does not fail within the MinDate and MaxDate properties.

Product Line 
ION Enterprise 5.5, 5.6
ION Enterprise 6.0.x

The error is a result of the transition to the year 2011. The Visual Basic form defines a MaxDate property for the date range desired for the system log which was set to 12/31/2010.

Download and extract the attached version of ION_Diag and transfer it to the ION server.
Run the new version of ION_Diag.exe.

Was this helpful?
What can we do to improve the information ?