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Unable to enable Maintenance Mode in Active Pager Module (APM) 6.x

Goals and Symptoms

Symptoms
When clicking the "Continue" button in the Maintenance Mode Control window, nothing happens. The button acts as if it is clicked, but the page does not update, and maintenance mode does not become enabled.




The user logged in is a member of the APMAdmin and AMPControl user groups.
The site is a member of Internet Explorer's "Trusted Sites" list

Causes and Fixes

Cause

Certain AJAX controls are being blocked by Internet Explorer security settings.


Resolution

Add about:config to the IE trusted sites list.


Legacy KB System (APS) Data: RESL203425 V1.0, Originally authored by MaTh on 09/13/2010, Last Edited by MaTh on 09/13/2010
Related ranges: SMS Add-on
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