Technical FAQs

Ask a Question

When trying to open PLScada Web client the following error appears: "Starting Citect Web Client failed: can not initialize Citect System".

Goals and Symptoms

Symptom:
When trying to open PLScada Web client the following error appears: "Starting Citect Web Client failed: can not initialize Citect System".

Causes and Fixes

Cause:
A cause for this could be that Windows Server 2003 is not recognizing the initialization files as registered file extensions.

Resolution:
Adding the correct MIME extension to the IIS Deployed Directory will correct this issue.


        • Run the IIS manager (Control Panel >> Administrative Tools >> Internet Information Services)
        • Go to Web Sites | Default Web Site | CitectSCADA | deploy | <deployed directory>

        • Choose properties from the folder’s right-click menu
        • Go to HTTP Headers | Mime Map and press the File Types button




      • On the File Types popup press the New Type button.


      • Add the MIME type (File extension) .* and enter the Content type (MIME) as application/octect-stream


      • Select Ok


      • Select Ok and restart your web server and client.
text

Was this helpful?
What can we do to improve the information ?