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When trying to open PLScada Web client the following error appears: "Starting Citect Web Client failed: can not initialize Citect System".

Goals and Symptoms

Symptom:
When trying to open PLScada Web client the following error appears: "Starting Citect Web Client failed: can not initialize Citect System".

Causes and Fixes

Cause:
A cause for this could be that Windows Server 2003 is not recognizing the initialization files as registered file extensions.

Resolution:
Adding the correct MIME extension to the IIS Deployed Directory will correct this issue.

 

        • Run the IIS manager (Control Panel >> Administrative Tools >> Internet Information Services)
        • Go to Web Sites | Default Web Site | CitectSCADA | deploy | <deployed directory>

       
        • Choose properties from the folders right-click menu
        • Go to HTTP Headers | Mime Map and press the File Types button



         
      • On the File Types popup press the New Type button.

      • Add the MIME type (File extension) .* and enter the Content type (MIME) as application/octect-stream

      • Select Ok

      • Select Ok and restart your web server and client.
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Legacy KB System (APS) Data: RESL201609 V1.0, Originally authored by MiZe on 03/10/2010, Last Edited by MiZe on 03/10/2010
Related ranges: PowerLogic SCADA 7.1
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