Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Welcome to the Schneider Electric Global Website×
Goals and Symptoms
The following error message appears when attempting to view the waveform log for a meter in ION Enterprise Vista:
The following register information could not be retrieved.
Node Register Description
QUERYSERVER QM1 Query Register DBReg_fetch
QUERYSERVER QM1 Query Register DBReg_results
'PML' is not a recognized ODBC vendor clause option.
Causes and Fixes
An exceptionally long meter name along with a long blank space in the FROM clause of the SQL statement between the product modifier and the meter name will cause the SQL query to fail.
Note: When looking at the SQL statement it may be necessary to scroll a long way to the right to see the complete FROM statement
The statement will appear as follows:
, NULL AS V1
, NULL AS V2
, NULL AS V3
, NULL AS I1
, NULL AS I2
, NULL AS I3
FROM --(*vendor(PML),product(LogServer) 0x1000@Group.Meter_Name *)--
WHERE cause_value LIKE 'Disturbance%'
cause_value LIKE 'DDD Analysis Done'
effect_ion LIKE 'Man Wfm Trg'
This SQL statement can be found by right clicking on the datalog viewer in Vista, clicking on the Query tab, and then clicking edit SQL as shown below. Notice it looks like nothing is after the LogServer part of the from statement where the red arrow is indicating that the rest of the statement is off to the right.
Take out the large blank space in all FROM clauses so each FROM clause appears like this:
FROM --(*vendor(PML),product(LogServer)0x1000@Group.Meter_Name *)--
(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/234053e76b6a0d2ac12576570052ac0a/fl_block_5/0.1AD6?OpenElement&FieldElemFormat=gif)
Date Created: October 20, 2009
Last Revised: October 22, 2009
Original Author: RU
All content © 1992-2009 Schneider Electric