Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
If the E5600 meter is installed in switchgear, it is possible to install the communication cable wire harness upside down. The E5600 meter can only communicate if the wire harness is installed the correct direction even though it is possible to install the wire harness upside down if you push hard enough.
The symptoms of this issue include the fact that all the settings in the software are correct. The Tx and Rx lights will not blink at all. The meter will communicate through the optical cable but not RS-485. When the switchgear is opened the communication cable can be very difficult to remove from the meter.
To resolve the issue flip the communications cable 180 degrees such that the cable is then right side up. This will resolve the communications issue and the Tx and Rx lights will begin flashing.
Date Created: July 22, 2009
Last Revised: July 22, 2009
Original Author: MN
All content © 1992-2009 Schneider Electric
Sign up for all the latest solutions, offers and best practices straight to your inbox.
We are excited that you have joined the group. You will receive your welcome email soon describing the program and what to expect in the upcoming weeks. Enjoy!