Technical FAQs

Ask a Question

How to Add / Modify Modems for ION Enterprise

Goals and Symptoms

If a customer has a modem type that is not in ION Enterprise modem database it is possible to add a new modem. To do this complete the following steps:

Causes and Fixes

To configure custom modem settings:

  1. Download the nommodem setup tool from the ftp site (ftp://ftp.pwrm.com/TS/ION_Enterprise/NomModemEdit/)
  2. Visit the modem manufacturers web site to get the AT strings.
    i.e.: for a multitek modem (http://www.multitech.com/DOCUMENTS/Collateral/manuals/S000272G.pdf)
  3. You will need to copy a modem setting (so that USER appears after the modem type) then you can adjust the settings & save. This will then be available in management console as a selectable modem type.





Last Revised: December 3, 2007
Applies To: ION Enterprise
Public
All content © 1992-2007 Schneider Electric
Was this helpful?
What can we do to improve the information ?