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SMTP Server name string must be less then 15 characters for ION 73XX series meters

Goals and Symptoms

Published documentation for the communication module using Ethernet indicates the SMTP server name is limited to 80 alphanumeric characters. For ION 73XX (7300, 7330, 7350) series of meters the SMTP server name is limited to only 15 alphanumeric characters

Facts and Changes

Error message 'string is too long' is displayed when the SMTP server name is longer than 16 characters.

Causes and Fixes

Communication module has the following information published for the SMTP Server:

This register specifies the IP address of the email server that the meter sends outgoing email to. This value may be either an IP address in the format aaa.bbb.ccc.ddd or the fully qualified domain name of an SMTP server (for example, smtp.yourcompany.com ). The name is limited to 80 alphanumeric characters, dot and dash allowed.

For ION 73XX series of meters the SMTP server name is limited to only 15 alphanumeric characters




Last Revised: November 23, 2007
Applies To: ION Setup, 7300 / 7330 / 7350
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