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Goals and Symptoms
Published documentation for the communication module using Ethernet indicates the SMTP server name is limited to 80 alphanumeric characters. For ION 73XX (7300, 7330, 7350) series of meters the SMTP server name is limited to only 15 alphanumeric characters
Facts and Changes
Error message 'string is too long' is displayed when the SMTP server name is longer than 16 characters.
Causes and Fixes
Communication module has the following information published for the SMTP Server:
This register specifies the IP address of the email server that the meter sends outgoing email to. This value may be either an IP address in the format aaa.bbb.ccc.ddd or the fully qualified domain name of an SMTP server (for example, smtp.yourcompany.com ). The name is limited to 80 alphanumeric characters, dot and dash allowed.
For ION 73XX series of meters the SMTP server name is limited to only 15 alphanumeric characters
Last Revised: November 23, 2007
Applies To: ION Setup, 7300 / 7330 / 7350
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