The Internet of Things (IIoT) offers unprecedented possibilities for industries. Stay ahead with EcoStruxure™ Plant and Machine.Learn more
...with the EcoStruxure™ Facility Expert (formerly known as Facility Hero) app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
The story behind the Shedd Aquarium, a smart, sustainable facility that connects people to animals, with EcoStruxure™.Discover how
Welcome to the Schneider Electric Global Website×
Goals and Symptoms
ION:Setup pops up a error during the initial installation screen (see below) indicating that a file cannot be written to a temp directory.
Facts and Changes
After double clicking on Setup.exe (to install ION:Setup) the MSI install wizard appears. Once the user clicks the Next button a error popup appears as below:
Causes and Fixes
Check that the login provided has local administrator rights (user has been added to the local administrators group). Next check the folder permissions are set for Full Control permissions in the following location:
C:\Documents and Settings\<User Account>\Local Settings\Temp
NOTE: This folder is a hidden directory, so you may need to change the folder options to 'show hidden files and folders'
(in Windows Explorer) Tools -> Folder Options -> View (tab)
This should allow you to complete the installation process successfully.
Last Revised: November 16, 2007
Applies To: ION Setup
All content © 1992-2007 Schneider Electric
Sign up for all the latest solutions, offers and best practices straight to your inbox.
We are excited that you have joined the group. You will receive your welcome email soon describing the program and what to expect in the upcoming weeks. Enjoy!