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|The most common cause for alarms not coming into System Manager Software (SMS) from a device is when the onboard alarm log records are set to 0 (zero). Go to Setup>Device/Routing>configuration then verify that the number of records for the "alarm log" is not zero, 0. Verify that the alarm log is enabled. |
This applies to the Series 2000, 3000, 4000 Circuit Monitors and Series 600, 800 Power Meters.
System Manager Software (SMS) v 3.3.x.x and 4.x
Date Created: Unknown
Last Revised: March 19, 2008
Original Author: PMOZONE/PH
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