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WebReach Historical Graphing Cannot Complete Because Data Is Missing

Goals and Symptoms

The following article describes an issue where WebReach cannot graph historical data and returns an error message stating that the data is missing. This problem is the result of a security setting that tells Internet Explorer to silently reject cookies sent by 3rd part sites. This issue can be corrected by modifying 3 default WebReach .asp scripts.

Facts and Changes

Keywords

WebReach

ASP

Internet Explorer

P3P Compact Policy

Causes and Fixes

Adding a P3P Compact Policy to WebReach:

  • 1. Open DisplayGraph.asp in Notepad. Add <% Response.AddHeader "P3P","CP=CAO PSA OUR" %> above the <html> tag. Save and close the file.
    2. Open DisplayXMLData.asp in Notepad. Add Response.AddHeader "P3P","CP=CAO PSA OUR" below the "Option Explicit" command. Save and close the file.
    3. Open GetLogs.asp in Notepad. Add <% Response.AddHeader "P3P","CP=CAO PSA OUR" %> above the <html> tag. Save and close the file.
 

More Information

See Microsoft Knowledge Base Article #323752

 

Original article#10917


Legacy KB System (APS) Data: RESL182944 V1.0, Originally authored by DaMi on 03/20/2007, Last Edited by DaMi on 03/20/2007
Related ranges: ION Enterprise
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