Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Don’t miss the latest events, videos, or articles. It’s all in our news bulletin.Sign up now
Schneider Electric Global Website×
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
User Permission Issue
This error message is generally related to the security permission of the ClientDB.mdb file in the \PowerLogic\SMS\ directory. If the logged in Window's user does not have permission to Read & Execute, Read, and Write this error will be displayed. The most common scenario is a user logged in as a Power User and the Power User group does not have these permission on the file. To correct this, right-click on the ClientDB.mdb file, select Properties, click on the Security tab, and click Add. Add the Power Users group and allow Read & Execute, Read, and Write permission. Depending on the logged in user, a different group may need to be added.
A less likely scenario, is a corrupt installation of Microsoft Distributed Access Controller (MDAC). Please see the following Microsoft KB article for instructions on obtaining the latest Jet 4.0 SP install.