Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Welcome to the Schneider Electric Global Website×
Goals and Symptoms
While generating a Report in the Reporter application of ION Enterprise, you see an error as shown below (Fig. 1).
If you scroll to the left to see the hidden part of the error message, you can see as shown in Fig. 2.
The complete error is:
**ERROR** Error 1004 (This file could not be accessed. Try one the following: ||| Make sure the specified folder exists. || Make sure the folder that contains the file is not read-only. || Make sure the file name does not contain any of the following characters: <> ?  : | or * || Make sure the file/path name doesnt contain more that 218 characters. ) has occurred in Microsoft Office Excel
Facts and Changes
Causes and Fixes